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About John Badwater

Badwater basin, CA

 As a person living with a non-visible disability, I have had to navigate the workplace and business world, relying on employers, colleagues and clients for support to enable me to maintain employment. I left salaried and contract employment in 2021. I am now sharing the challenges I encountered to support persons with disabilities and work with busineses to help them understand that providing support to members of their workforce with disabilities is more likely to create an equitable workplace for all employees. I bring a unique perspective through my lived experience and empathetic approach. 


The Name

On a road trip through the United States, my partner, Chris, and I stopped at Death Valley, California to view the vast salt flats of the Badwater Basin. I had secretly been planning to propose marriage at our next stop, the Grand Canyon. However, it occurred to me that Death Valley could be an unusual and memorable place to propose. Chris accepted, and we chose the name "Badwater" following our marriage in 2019. For information about the Badwater Basin, tap or click the button in the image above.


Location

After returning to Australia we lived in Ballarat before moving to Brisbane, Townsville, Melbourne, Brisbane (again) and Bathurst. Last year we moved to the Northern Rivers area of New South Wales and consider this to be our forever home. The relaxed lifestyle suits me and technology enables me to work from home and provide services online.


The Business

 I started my freelance career in 2006, operating as John Hassett and Associates Ltd., delivering consultancy and project management services to the National Health Service (NHS) in the rural county of Dorset, England. After returning to Australia, I obtained an ABN and registered for GST. I established my business as a sole trader entity in my name, which changed to Badwater in 2019. In addition to providing freelance services, I have worked in both salaried and contract positions.  


Transition from salaried to independent worker

After many years of salaried positions, contract work and consulting, I left the workforce to focus on providing disability employment services and delivering presentations of my journey with disability to a broad range of audiences. This came after roles that involved community engagement and time as a volunteer crisis counsellor. I continue this work through professional networking and public engagement events.


Education and Training

I qualified as an accountant in the UK and have since undertaken studies in the fields of psychology and sociology at Monash University. I hold a Certificate in Social Sciences from the UK Open University. 


Additional learnings include Prince2 project management and CRISP-DM data mining. While working in Alice Springs I completed training for Closing The Gap, Cultural Awareness and Cultural Safety provided by the RACGP at the Centre for Remote Health. I am an alumni of the Social Impact Hub Fellowship program.


I am a certified NDIS worker. Certificates can be viewed on the NDIS Important Information page.

Career Experience

Industry Experience

  • Public, private and not-for-profit sectors
  • International Corporate
  • Australian healthcare providers and industry bodies, including LHD/HHS and PHN
  • Community Services
  • Australian State Government Services
  • Tertiary Education
  • Resources
  • Mining and Drilling Services
  • Chemicals
  • Commodities


Expertise

  • Service Development and Improvement
  • Health outcomes reporting
  • Qualitative and Quantitative Data Collection, Measurement & Reporting
  • Business Analysis
  • Procurement
  • Stakeholder Identification and Engagement
  • Data Analysis and Reporting
  • Financial/Management Accounting and Budgeting
  • Lived experience of disability


Locations Worked

  Australia

  •     Metropolitan/State Capitals
  •     Regional
  •     Rural
  •     Remote/Very Remote

  United Kingdom and Continental Europe

  •     Metropolitan
  •     Rural
  •     Cross Border within EU

  Current Location

  • Northern NSW
  • Australia and Worldwide


Visual Communication

                  Teams

                  Zoom

                  FaceTime

                  Halaxy

                  Client-preferred applications

Career Achievements

  • Analysis of excessive length of inpatient hospital stays, to determine cause, improve procedures and prevent bed-blocking 
  • Internal/external stakeholder identification and engagement 
  • Analysis and improvement of pharmaceutical prescribing protocols for cancer treatment (clinician led) 
  • Business analysis and stakeholder engagement for the procurement of a private hospital clinical system    
  • Cancer and palliative care reporting   
  • Change management and user training for costed hospital data across GP practice commissioning groups
  • Conversion of Commonwealth Government policy to project plan, for the implementation of statewide Child Dental Benefits Schedule (CDBS) services
  • Detailed evaluation of admission, handover, hospital transfer and discharge procedures for a regional health service   
  • Development of internal clinical system training, including scoring, and measurement of learning outcomes using the Kirkpatrick model of evaluation
  • Evaluation and measurement of health and community service programs, including benefits realisation and reporting of outputs/outcomes   
  • Management of in-home aged care services to remote Aboriginal communities in the NT Central Desert 
  • On-site engagement with a remote area community health service and school in the Daly River region of the Northern Territory, to develop Telehealth clinical and video link education services
  • Procurement of a clinical system for a large residential aged care provider 
  • Production of an oral health toolkit for use in residential aged care
  • Redesign of a Hospital In The Home service 
  • Transition of services from bulk funding to an NDIS model for a major provider 
  • Data quality analysis of a public dental patient administration systems

Service Development and Improvement

  • Analysis and development of actions to deliver recommendations documented as part of service evaluation reports
  • Stakeholder identification and engagement
  • Conversion of policy to actions, processes and procedures 
  • Targeted analysis of services
  • Research into external services and adaptation to local requirements and funding streams

Outcomes Data Collection, Measurement & Reporting

  • Identification of measures for benefits realisation of outputs and outcomes reporting
  • Data sources and collection methods
  • Establish baselines
  • Reporting
  • Evaluation tools

Business Analysis

  • Stakeholder identification and engagement
  • Requirements gathering
  • Procurement
  • Shortlisted vendor scripts and scoring/evaluation
  • Documentation to enable vendor selection
  • Documentation collection for business cases

Data Analysis and Reporting

  • Data audit
  • Source of truth
  • Data cleaning
  • Minimum data for reporting
  • Documentation of reporting requirements
  • Reporting application research

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